Privacy Policy

Last updated: 01 January 2025

1. Introduction

The Sacred Soul Academy (“we,” “I,” or “my”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle the personal data we collect when you use our services or visit our website (www.thesacredsoulacademy.com).

2. Scope and Consent

By using this website or scheduling any holistic or spiritual service, you agree to the collection and use of your information in accordance with this Privacy Policy.

3. Holistic Therapy Disclaimer

All holistic or spiritual sessions offered by The Sacred Soul Academy (including but not limited to Reiki, Angelic Reiki, Crystal Healing, or Card Readings) are complementary and not a substitute for professional medical, psychological, or legal advice. If you have a serious medical concern, you should consult a licensed healthcare provider. No specific results are guaranteed, as experiences may vary by individual.

4. Data We Collect

Depending on how you interact with our website and services, we may collect:

• Contact Information: Your name, email address, phone number.
• Session Details: If you book a session, we may store information relevant to your booking and any preferences you share.
• Payment Information: We typically use third-party payment processors, so we do not store full credit card details. Only partial data (e.g., last 4 digits) or transaction IDs may be kept.
• Website Usage Data: IP address, browser details, device data, referring URLs, and pages visited. This may include cookies. See our Cookie Policy for details.

5. Why We Collect Your Data

• Service Delivery: To provide spiritual or holistic sessions, respond to inquiries, and maintain client records.
• Customer Support: To communicate with you about appointments, updates, or changes to our services.
• Legal Obligations: To comply with applicable laws (e.g., tax/accounting rules).
• Marketing (Optional): With your consent, we may send you newsletters or promotions.

6. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data under one or more of the following bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into such a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your rights.

7. How We Store & Protect Your Data

We store your data securely using encryption and access controls where possible. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy (e.g., while you remain a client or as required for record-keeping).

8. Your Rights (GDPR/UK Data Protection)

Subject to applicable law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of personal data.
• Object to or restrict our processing of personal data.
• Withdraw consent at any time (this will not affect the lawfulness of processing before withdrawal).

To exercise these rights, please contact us at thesacredsoul@mail.com.

9. Third-Party Services

We may use third-party providers (e.g., Calendly for scheduling, PayPal/Stripe for payments, or Google Analytics for traffic analysis) that collect, store, or process data on our behalf. We ensure these providers are compliant with GDPR or other relevant regulations.

10. Children’s Privacy

Our services are not directed to individuals under 16 without parental consent. We do not knowingly collect personal data from children under 16. If you become aware of such data, please contact us to remove it.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, feel free to reach out:
Email: thesacredsoul@mail.com
Phone/WhatsApp: +44 7527 966409

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